PRIVACY POLICY

Last Updated: October 2025

Bell Tent Glamping (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or contact us.

1. WHO WE ARE

Bell Tent Glamping operates glamping accommodation at:
Royal Victoria Country Park, The Stables, Netley, Southampton, SO31 5RA, United Kingdom

If you have any questions about this policy or your data, please contact us at:
📧 info@belltentglamping.net
📞 07511 128471

2. INFORMATION WE COLLECT

We may collect and process the following types of personal data:
✓ Identity information – your name, email address, and phone number
✓ Booking details – arrival/departure dates, guest information, and payment details
✓ Communications – messages sent via our website or email
✓ Technical data – IP address, browser type, and website usage information (via cookies)

3. HOW WE USE YOUR INFORMATION

Your personal data may be used to:
✓ Process and confirm bookings
✓ Communicate with you about your stay or enquiry
✓ Improve our website, services, and customer experience
✓ Comply with legal or regulatory obligations

We will never sell your personal data to third parties.

4. HOW WE STORE AND PROTECT YOUR DATA

✓ All data is stored securely on password-protected systems
✓ Access is limited to authorised personnel only
✓ Data is retained only as long as necessary to fulfil our services or legal requirements

5. SHARING YOUR DATA

We may share your information only when necessary:
✓ With trusted service providers (e.g. booking systems or payment processors)
✓ When required by law or government authorities

All partners handling your data must comply with UK data protection laws.

6. YOUR RIGHTS

Under the UK GDPR, you have the right to:
✓ Access the personal data we hold about you
✓ Request corrections or updates to your data
✓ Request deletion of your personal information (where legally possible)
✓ Object to or restrict processing of your data

To exercise your rights, please contact info@belltentglamping.net.

7. COOKIES

Our website uses cookies to improve performance and user experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings, though some features of our site may not function correctly without them.

8. THIRD-PARTY LINKS

Our website may include links to other websites (for example, booking or attraction pages). We are not responsible for the privacy practices of these external sites. Please read their privacy policies before providing personal data.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The most recent version will always be available on our website with the updated date listed above.

10. CONTACT US

If you have any questions, concerns, or requests regarding this policy or your personal data, please contact:
📧 info@belltentglamping.net
📞 07511 128471
📍 Royal Victoria Country Park, The Stables, Netley, Southampton, SO31 5RA